WATER SERVICE INTERRUPTION - 118 TULIP DR.
Posted May 26, 2020 10:30

Thursday, May 28, 2020 - Waterworks crew will be preforming maintenance in the Mulberry subdivision from 8:30 AM-4:00 PM
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An estimated 19 customers can expect an interruption in water services along Tulip Dr. between Tulsa Ave. and Tigerlilly Dr.beginning 8:30 AM and lasting until around 4 PM. The areas of work and affected customers are shown on the Water Outage Map below:

Map (pdf): May 28, 2020 - Tulip Dr. Outage

As a precautionary measure, boil water for a minimum of 1 minute once water is restored. More information on this and other water related information can be found here.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - JULY DR. @ JUNE DR.
Posted May 19, 2020 16:30

Wednesday, May 20, 2020 - Waterworks crew will be preforming maintenance in the Mulberry/Barrios subdivision from 8:30 AM-4:00 PM
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An estimated 12 customers can expect an interruption in water services along July Dr. and on June Dr. from Bayou Black Dr. to Parkwood Dr. beginning 8:30 AM and lasting until around 4 PM. The areas of work and affected customers are shown on the Water Outage Map below:

Map (pdf): May 20, 2020 - July Dr. @ June Dr. Outage

As a precautionary measure, boil water for a minimum of 1 minute once water is restored. More information on this and other water related information can be found here.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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Coronavirus (COVID-19) Temporary Office Changes
Posted March 17, 2020 16:28

Effective Wednesday, March 18, 2020, the District will make the following temporary changes in response to the COVID-19 outbreak:
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- The main office lobby at 8814 Main Street will be closed to the general public.

-The Drive-thru windows will remain open for payments and other general business during normal operating hours (8am-5pm).

-Employees will take extra precautions in disinfecting the drive-thru portals.

-Services provided by the District will continue as normal. Our employees have been advised to practice social distancing practices as well.


Please read a letter from our General Manager, Michael Sobert, to our customers in Terrebonne Parish.
Letter (pdf): Letter to Terrebonne Parish and Customers concerning the Corona Virus (COVID-19)

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - HWY 3185 @ NORTH PROJECT ROAD
Posted February 26, 2020 10:45

Thursday, February 27, 2020 - Waterworks crews will be preforming work on the West Thibodaux Bypass Road Waterline at Highway 3185 @ North Project Road
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Waterworks will be operating on a 12" waterline for a West Thibodaux By-Pass commercial park. Customers can expect service interruption throughout the day beginning as early as 8:30 am. There are an estimated 203 customers affected by this outage. They are shown on the Water Outage Map below:

Map (pdf): February 27, 2020 - West Thibodaux ByPass Outage

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - HWY 3185 @ NORTH PROJECT ROAD
Posted February 13, 2020 15:52

Tuesday, February 18, 2020 - Waterworks crews will be preforming work at Highway 3185 @ North Project Road
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Waterworks will be operating on a 12" waterline for a West Thibodaux By-Pass commercial park. Customers can expect service interruption throughout the day beginning as early as 8:30 am. There are an estimated 21 customers affected by this outage. They are shown on the Water Outage Map below:

Map (pdf): February 18, 2020 - West Thibodaux ByPass Outage

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - HWY 182 @ N. HOLLYWOOD RD.
Posted January 15, 2020 10:27am

Wednesday, January 15 - Waterworks crews will be preforming work at Highway 182 @ North Hollywood Road.
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As we continue the Roundabout Project where Highway 182 meets Hollywood Dr., customers can expect service interruption throughout the day beginning as early as 8:30 am. There are an estimated 23 customers affected by this outage. They are shown on the Water Outage Map below:

Map (pdf): January 15, 2020 Highway 182 @ Hollywood Outage

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - HWY 182 @ N. HOLLYWOOD RD.
Posted Friday, December 13, 2019 08:42

Friday, December 13, 2019 - Waterworks crews will be preforming work at Highway 182 @ North Hollywood Road.
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Customers can expect service interruption throughout the day beginning as early as 8:30 am. There are an estimated 23 customers affected by this outage.

Please refer to the Water Outage Map below:
Map (pdf): Outages_H-010890-Hollywood_Rd_Roundabout.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - COMPANY CANAL ROAD
Posted Tuesday, November 19, 2019 16:00

Wednesday, November 20, 2019 - Waterworks crews are continuing to work on a multi-phased project, relocating the Company Canal Bayou crossing in Bourg.
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This project is necessary for the LA DOTD project, Company Canal Bridge Replacement. Customers can expect service interruption throughout the day beginning as early as 8am, while the tie-ins along Highway 24 at Company Canal Road and Texas Gulf Road are made.

Please refer to the Water Outage Map below:
Map (pdf): Outages_H-001498_COMPANY_CANAL_BRIDGE-PART2.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, updates, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - PARK AVE. @ PALM AVE.
Tuesday, October 8, 2019 21:00

Thursday, October 10, 2019 - Waterworks is upgrading aging infrastruscture in the downtown area. Crews will be replacing main line pipes along Palm Avenue.
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Customers on Park Ave. from Garnet Ave. to the Intracoastal, and customers down Palm Ave. should expect an interruption in water services. The outage is scheduled to begin Thursday, October 10, 2019 at 8:30 AM and last approximately 4 hours.

Please refer to the Water Outage Map below:
Map (pdf): Outages__L-04-17-01_PALM_AVE-PART1.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.

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WATER SERVICE INTERRUPTION - HWY 56 @ GOLD DR.
Friday, September 27, 2019 14:31 PM

There will be an interruption in water services Tuesday, October 1, 2019 beginning 8:30 at the corner of Highway 56 and Gold Dr...

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Waterworks personnel will be on site 8:30 AM to operate the water shutdown. The service interruption will begin at that time and is expected to last 4 hours, affecting an estimated 35 customers along Highway 56.

Please refer to the Water Outage Map below:
Map (pdf): Outages_HWY_56-Gold_Dr.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.


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WATER SERVICE INTERRUPTION - PECAN ST.
Tuesday, September 17, 2019 21:52 PM

There will be an interruption in water services on Pecan St. Wednesday, September 18, 2019 beginning at 8:30 AM...

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Our crews will begin working on a project to abondon a main line between Palm Ave. and Pecan St. tomorrow, September 18, 2019 at 8:30 AM. This will cause an estimated 52 customers along Pecan St., from Park Ave. to Elm St., to experience an interruption in water services for about four hours.
Please refer to the Water Outage Map below:
Map (pdf): Outages_Pecan_St.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.



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PROPOSED RATE INCREASE
Monday, September 3, 2019 10:36 AM

The Board of Commissioners of Consolidated Waterworks District No. 1 will hear Public comments on a proposed rate increase in the minimum water rate on Monday, September 16, 2019 at their offices at 8814 Main Street beginning at 5:30 pm.

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This $2.50 increase, from $7.50. To $10.00 per month will be the first change since 2008, 11 years. This 8 cents per day increase will allow your waterworks to continue to upgrade and replace its aging infrastructure as well as continue operation and maintenance of your waterworks.
Please refer to the Rate Increase Document below:
Rate Increase (pdf): Public Notice New Rates 2019.pdf

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.



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WATER SERVICE INTERRUPTION - UPDATE
Friday, August 23, 2019 13:31 PM

**UPDATE: This project on Sylvia Street has been postponed due to inclimate weather. We will resume work as planned next week if weather allows. Stay posted for details**

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There will be an interruption in water services on Sylvia Street on Friday, August 23, 2019 starting at 8:00 A.M.
An estimated 25 customers living near Sylvia Street will experience an interruption in Water Services as our Contractor preforms work to improve drainage. This is expected to last until 4:30 P.M. Please refer to the Water Outage Map below:
Map (pdf): Outages_SYLVIA-ST_1403.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.



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DIRECTIONAL FLUSHING NOTICE!
Monday, August 5, 2019 15:30 P.M.

Crew members will be in the Dularge area tomorrow, Tuesday, August 6, 2019 as we begin directionally flushing the system to remove sediment from the main lines. Affected customers may experience discoloration in the water, low water pressure or short periods of service interruption between 8:30am and 3:30pm for the next couple of weeks.

Directional flushings quickly and efficiently flush out accumulations in the main lines and clean the pipe. When the flushing process is complete, the result is improved water clarity, color, and taste.
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While the flushing process is taking place, affected customers are likely to experience low water pressure, water discolorations, and odor. Although it may be alarming, it is temporary.
Waterworks assures you that the WATER IS SAFE to drink!
Due to the possible discoloration in water, Waterworks recommends that you avoid washing clothes during the flushing period. When flushing is complete, we advise you to check a faucet to confirm water runs clear before washing. This practice is recommended by the American Water Works Association (AWWA).

This notice and other information is posted on here on our website, www.tpcw.org. Updates will follow the progress on our Facebook Page. As always you may call our main office at (985) 879-2495 with questions or concerns.

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WATER SERVICE INTERRUPTION
Tuesday, July 23, 2019 4:45 PM

Water Service Interruption - There will be an interruption in water services on Thursday, July 25, 2019 starting at 8:30 A.M. near Back Project Road.

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An estimated 32 customers living near 429 Back Project Road will experience an interruption in Water Services as our Contractor preforms work to our Main Line. This is expected to last until 4:30 P.M.

Please refer to the Water Outage Map below:
Map (pdf): Outages_Map_429_Back_PROJECT_ROAD-JULY_25_2019.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

This notice, upadtes, and other information is posted on our FaceBook Page. Should you have any questions or concerns please contact our main office at (985)879-2495.



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WATER SERVICE INTERRUPTION NOTIFICATION
Monday, July 5, 2019 10:00 A.M.

Weather permitting, Monday July 8, 2019, customers in the 200 block of Jane Avenue between Laban and Acadian, and customers in the 1740 block of Acadian between Jane and Hialeah will experience water service interruption between 9 AM and 5 PM.

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The service interruption is necessary for our crew to make repairs to a main line. Residents in the area can also expect lane closures at the intersection of Jane and Acadian throughout the day. Please avoid this intersection if possible.

Please refer to the Water Outage Map below:
Map (pdf): Outages_Map_ACADIAN_DR-JANE_AV-JULY_8_2019.pdf

As a precautionary measure, boil water for a minimum of 1 minute once water is restored.

For updates and other information, follow us on Facebook or visit our Water News section #TerrebonneWaterworks
Should you have any questions or concerns please contact our main office at (985)879-2495.



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Naegleria fowleri Test Results
Monday, July 30, 2018 18:10 P.M.

The water sample taken on July 18, 2018 at the Marina located at 4260 Hwy 665 in Pointe Aux Chenes shows NO ACTIVE AMOEBA TROPHOZOITES VISUALLY DETECTED. … n. FOWLERI WAS NOT DETECTED IN THE SUBMITTED SAMPLE.

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We will continue to test and use free chlorine for the time being to assure a clean system. We will continue to post the actual lab report on our website and social media.

Document (pdf): Test Results of sample collected 7-18-2018

Map (pdf): Pointe-aux-Chenes Updated Area Map

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Naegleria fowleri Test Results
Sunday, June 27, 2018 9:30 P.M.

The water sample taken on June 18, 2018 at the Marina located at 4260 Hwy 665 in Pointe Aux Chenes shows NO ACTIVE AMOEBA TROPHOZOITES VISUALLY DETECTED. … n. FOWLERI WAS NOT DETECTED IN THE SUBMITTED SAMPLE.

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We will continue to test and use free chlorine for another 45 days to assure a clean system. We will continue to post the actual lab report on our website and social media.

Document (pdf): Negative Result

Map (pdf): Pointe-aux-Chenes Updated Area Map



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Naegleria fowleri Positive Test Results
Sunday, June 10, 2018 2:30 P.M.

Independent testing initiated by Consolidated Waterworks has returned positive results.
Results of routine testing for the "brain eating amoeba", Naegleria fowleri, conducted by Consolidated Waterworks, show it's back in Pointe-aux-Chenes, but not on Island Road.

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The sample point that tested positive is at the very end of the distribution in Pointe-aux-Chenes, ACR #160 4260 Highway 665. After consultation with Louisiana Department of Health engineers, we have changed our disinfection procedure from chloramine to free chlorine. Please continue monitoring the website for additional information. For more information concerning the presence of Naegleria fowleri in drinking water please visit the Louisiana Department of Health.

Document (pdf): Test Results

Map(pdf): Pointe-aux-Chenes Area Map

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Hurricane Season
Friday, July 6, 2018 9:50 P.M.

With hurricane season upon us, it is important to remember, that during a major storm event your Water Service can be disrupted. If an evacuation is mandatory, we encourage everyone to take heed to the warning for everyone's safety. But if you can't evacuate, we ask that you store water for the possibility that your water service may be knocked out by high winds that will disrupt power at the Water Plant, and down trees that will break water lines. We make efforts to minimize the impact of such events.

Also remember once the water pressure is restored after a hurricane, that the drinking water may still not be safe to drink. This is because if water pressure drops very low, it is recommended that the water be tested first. Your Water Department will notify the public when normal water use is permitted.


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We recommend that you use bottled water for drinking or cooking purposes only. If you are unable to obtain bottled water for drinking or cooking, you can treat the water yourself. You can get the information on how to treat water from your local Health Department or information may be available on www.epa.gov. Because you may not have water pressure to flush toilets, we recommend that you fill a tub of water before the storm. This water can be used to help flush your toilets by taking a bucket full and dumping it in. This will normally make the toilet flush.

If it is necessary for you to stay during a major hurricane, which we do not recommend, we hope you will monitor all news reports and take all precautions and warnings seriously. We hope this information will better prepare you during the hurricane season.


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One-Time Responsive Pay February 6, 2017
Monday, February 6, 2017 12:00 P.M.

We are pleased to announce the availability of our One-Time Responsive payment system.

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The Terrebonne Parish Consolidated Water District No. 1 has implemented a one-time responsive payment system. You can now make a quick, one-time payment without registering an account. Simply click this icon located at the top right of our home page.

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SAFE DRINKING WATER FEE
Thursday January 5, 2017 10:00 A.M.

Act 605 of the 2016 Regular Session of the Louisiana Legislature increases the Safe Drinking Water Fee to $12.00/year effective January 1, 2017. This will result in a monthly charge to all metered customers of $1.00/month.
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‪Additionally, the current $3.20/year fee shall be collected for half of 2016 or $1.60 for July-December. This charge will appear on the August bills as “La Act 125”.

More Information:                  Safe Drinking Water Fee [PDF]
Louisiana Department Of Health:    225-342-7499
Website:                           www.dhh.la.gov
   

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